Senior Client Success Manager - RethinkCare

RethinkFirst Senior Client Success Manager - RethinkCare YesterdaySaved In-Office Atlanta, GA, USA Senior level Senior levelEdtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • TelehealthManages strategic client relationships, satisfaction, retention, engagement, and product utilization. Partners with HR leaders, consultants, vendors, and internal teams to resolve complex issues, lead client meetings and strategy sessions, support renewals, analyze utilization trends, and recommend communication and engagement strategies. Serves as a strategic advisor while communicating client status and improvement opportunities to leadership.Top Skills: GainsightMicrosoft Office SuiteSalesforce