Senior Analyst-Omni Fulfillment

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

Overview

The Senior Analyst, Forecasting & Reporting is responsible for owning and continuously improving store-level Ship‑From‑Store (SFS) and Buy‑Online‑Pick‑Up‑In‑Store (BOPIS) forecasting, reporting, and capacity decision frameworks. This role serves as a key decision support partner to Omni Fulfillment and Store Operations, translating complex data into actionable recommendations that drive real-time operational outcomes, particularly during peak periods. The Senior Analyst plays a critical role in improving forecast accuracy, optimizing store labor utilization, and enabling scalable, reliable forecasting processes across the network.

Forecasting Support

Job Duties & Responsibilities

• Lead development of monthly SFS and BOPIS forecasts, including methodology, inputs, and distribution.
• Enhance forecasting methodologies to drive greater forecasting accuracy.
• Own incorporation of new business drivers, events and operational changes into forecast models as they arise.
• Evaluate actuals vs. forecast performance down to the store level and deep dive into key areas of opportunity.

Reporting & Decision Support

• Build and maintain detailed knowledge of the revenue side of the Ecommerce business.
• Develop daily capacity utilization reporting including communicating and solutioning risks.
• Identify and surface risks and opportunities within reporting to enable proactive decision-making.
• Provide recommendations that directly inform store-level capacity adjustments and operational actions.
• Translate complex data into clear insights and narratives that drive alignment and action.

Cross-Functional Engagement

• Influence cross-functional partners on forecast-driven decisions and trade-offs.
• Act as a trusted advisor to Omni and Store Operations leaders on forecasting and capacity strategy.
• Balance competing stakeholder requests while maintaining forecasting integrity.

Governance & Assumption Management

• Track store openings, closures and renovations in a consistent and timely manner.
• Document forecasting inputs and assumptions to ensure transparency and repeatability.
• Establish guardrails for forecast changes and ensure consistency across reporting cycles.
• Manage version control of forecasting and capacity files, documenting updates and changes between cycles.

Peak Period Support

• Own daily Ecommerce KPI reporting and performance tracking during peak volume periods.
• Prepare and present daily peak-period readouts.
• Balance speed and accuracy when providing recommendations under high-pressure timelines.
• Capture and document learnings for post-peak review.

Qualifications

• Bachelor's Degree or 4-year college degree
• 5 - 7 Years w/A minimum of 5 years' experience; Supply Chain, Finance or forecasting-related work experience required
• Heavy use of Microsoft Office
• SQL experience preferred
• Data Analysis (Databricks, Intera, SCI)
• Power BI experience preferred
• Sensitivity Analysis and Scenario Planning
• Creative Problem Solving

Virtual Requirements

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!