Customer Data Analyst
Indexed description
🚀 We’re Hiring: Customer Data Analyst
Are you passionate about data, CRM systems and turning information into actionable business insights?
We are looking for a Customer Data Analyst to join our team and play a key role in supporting commercial success in Romania within the Animal Health business.
In this role, you will work closely with Sales and Marketing teams, ensuring high-quality CRM data, supporting targeting and segmentation processes, and delivering insights that help drive better business decisions.
What you’ll do:
- Act as the main point of contact for Veeva CRM, providing user support and coordinating system updates
- Ensure CRM data is accurate, complete and up to date, including accounts, users and territories
- Coordinate targeting and segmentation processes in line with business guidelines
- Prepare regular and ad-hoc reports and business insights on sales performance and field activities
- Support data-driven decision making through dashboards, data validation and business analysis
What we’re looking for:
- 3+ years of experience in CRM/data management, business analysis or commercial excellence
- Strong Excel skills, including pivot tables and formulas
- Good PowerPoint skills
- Strong analytical mindset and the ability to translate data into meaningful insights
- Experience with Veeva CRM, Power BI, SQL or Power Query is a plus
- Good/very good English communication skills
- A proactive, structured and collaborative approach, with the ability to work effectively in a matrix environment
- University degree in Economics, Business Management or a related field
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