Principal UX Researcher

Zocdoc Principal UX Researcher 14 Minutes AgoSaved Easy Apply Hybrid New York, NY, USA Easy Apply 187K-240K Annually Senior level 187K-240K Annually Senior levelHealthtech • Information Technology • Software • TelehealthOwn the UX research strategy for patients or healthcare practices, leading mixed-method qualitative and quantitative studies across product teams. Define user needs, shape ambiguous opportunities, evaluate concepts, establish measurement and tracking programs, and combine behavioral data with research insights to influence product strategy and business outcomes. Build scalable research infrastructure, partner with Product, Design, Marketing, Brand, Sales, and Data Science, mentor junior researchers, and represent UX Research in leadership forums.