Sr. Manager, Customer and Content Strategy

Zoro Sr. Manager, Customer and Content Strategy 2 Hours AgoSaved Hybrid Chicago, IL, USA 116K-193K Annually Senior level 116K-193K Annually Senior leveleCommerce • Information Technology • Retail • IndustrialLeads customer and content strategy for key B2B customer segments. Uses qualitative and quantitative insights to develop buyer profiles, customer targets, marketing plans, messaging, creative briefs, and segment-based content calendars. Partners with analytics, creative, merchandising, and senior leadership teams to drive customer growth, engagement, and measurable business outcomes. Manages at least one individual contributor and oversees strategic content execution across channels and the website.