Sr Customer Experience AI Engineer

ePayPolicy Sr Customer Experience AI Engineer 2 Hours AgoSaved Hybrid Austin, TX, USA Senior level Senior levelFintech • Insurance • Payments • SoftwareDesign, build, deploy, and manage AI systems and automations that improve customer onboarding, support, engagement, retention, and expansion. Develop predictive customer insights, digital experiences, workflows, and integrations with Salesforce, support systems, and data infrastructure. Translate ambiguous Customer Experience requirements into scalable technical solutions, independently make architecture decisions, monitor production systems, measure adoption and ROI, and continuously optimize based on user feedback and changing business needs.Top Skills: AIAPIsSalesforce