Fraud Prevention Analyst

Team language: German & English

Contract type: Permanent, full-time (40h/week), Start as soon as possible

What this role is about

In this role, you will identify suspicious activity, investigate cases in a structured manner, and assess risks transparently. You will work in a data-driven environment, identifying patterns and correctly classifying irregularities to derive well-founded recommendations for specific actions.

As part of a cross-functional team (crew), you will work closely with the operational side of the business and at the interface between analysis, technology and business. Your focus will be on in-depth analysis, handling and further development of specific fraud prevention issues in day-to-day operations.

Your day-to-day responsibilities

• analysing suspicious activity in day-to-day operations, identifying patterns, and assessing potential risks based on data, signals, and context
• examine structured and unstructured information, develop hypotheses, and draw robust conclusions from them
• document your findings clearly and comprehensively, formulating concrete, actionable recommendations for the business
• contribute technical requirements for monitoring, control, and risk detection systems, supporting their ongoing development
• identify opportunities for improvement in existing monitoring and prevention processes, supporting their operational implementation
• work closely with internal stakeholders from Security, Compliance, Data, and Operations
• help your team better understand fraud risks, raising awareness of prevention through dialogue, guidelines, and training
• assess the effectiveness of measures against defined criteria, helping to further develop them based on data

This role is a great fit for you if you…

• get to the heart of complex issues, have a keen eye for patterns and anomalies, and understand interrelationships
• enjoy analysing root causes and scrutinising details, and you do not settle for superficial answers
• work analytically, making decisions based on data, facts, and clear contextual analysis
• take a structured approach, formulating and validating meaningful hypotheses even when the data is unclear
• communicate confidently with various stakeholders, particularly operational teams and related departments
• speak fluently German

What you should bring from a professional perspective

• relevant professional experience in an analytical or operational fraud/risk environment, ideally in roles such as fraud prevention, AML, risk, compliance, trust & safety
• experience in analysing large volumes of data, and in working with reports, dashboards or analytical tools in an operational context
• good basic technical understanding of data, systems and digital processes. Knowledge of IT security would be an advantage
• knowledge of relevant regulatory frameworks such as AML, KYC and data protection, or comparable standards, would be an advantage
• experience with modern analysis or monitoring tools would be an advantage, as would initial exposure to AI-supported applications or rule-based detection approaches

Conditions & benefits

• Flexibility: 30 days of vacation plus the option to purchase additional vacation days, hybrid working policy (2 days home office/week) and the possibility of taking a sabbatical
• Food & drinks: Mostly free, healthy, and varied meals, fresh fruit and popcorn every day, plus coffee and tea included
• Health & fitness: Free use of our in-house gym, health weeks, massages, and physiotherapy treatments on site
• Culture: Team events, Social Days, an open “come as you are” culture, dogs are welcome,strong engagement in female leadership
• Development: Individual training and development opportunities within the team and across the organization
• Mobility: Coverage of the Deutschlandticket, central location with a subway station right outside the door, and JobRad bike leasing

Why PAYBACK?

PAYBACK is Germany’s leading loyalty program and one of the largest data-driven marketing platforms worldwide. Our solutions reach millions of people every day.

With more than 1,000 employees at our Munich location, we develop all technical solutions in-house and combine data, technology, and marketing to create measurable value. You can look forward to interdisciplinary teams, real opportunities to shape the future, and an open, innovation-driven culture.

The PAYBACK GROUP values diversity – come as you are.