Data Analyst

Position: Data Analyst

Work setup & shift: Remote | Day Shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

As a Customer Experience Executive, you will

• Data Integration & Automation: Analyze client data structures and build automated pipelines, data transposers, and seamless integrations between client systems and P2M platforms.
• Process Optimization & Efficiency: Audit existing client program workflows and data pipelines to identify bottlenecks, eliminate manual steps, and automate data transfers.
• Project Support & Program Launches: Execute end-to-end data setup, mapping, and validation for new reward program launches and ongoing program maintenance.
• Reporting, Analytics & Visualization: Create interactive PowerBI/Excel dashboards, data visualizations, and concise analytical presentations to support internal and client decision-making.
• Trend Analysis & Business Insights: Synthesize unstructured data from disparate sources to uncover process inefficiencies, analyze participant engagement trends, and deliver strategic business recommendations.

Non-negotiables

• Data Manipulation & ETL Mastery: Advanced proficiency in data cleaning, transformation, transposition, and mapping across diverse file formats (CSV, JSON, XML, Excel).
• Advanced MS Excel Skills: Deep hands-on experience using advanced functions (Nested logic, Power Query, Pivot Tables, XLOOKUP, Data Modeling).
• Data Integration Literacy: Demonstrated understanding of database mechanics, file transfer protocols (SFTP, APIs), and data integration pipelines.
• Analytical & Critical Thinking: Proven ability to spot trends, anomalies, and operational inefficiencies within complex datasets and present clear insights.
• Communication Skills: Excellent written and spoken English skills to translate technical data findings into executive summaries and client-facing presentations.

• Practical experience with Power BI, Tableau, or similar enterprise Business Intelligence (BI) tools.
• Hands-on exposure to database querying languages (SQL) and automated data processing tools.
• Prior background in loyalty programs, employee recognition platforms, or e-commerce reward systems (specifically within Power2Motivate/P2M environments).
• Experience using Python or R for data automation and statistical modeling.

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%! For more information, visit https://www.microsourcing.com/

• Terms & conditions apply