eCommerce Analytics Specialist

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands. The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.

Your Opportunity, Your Team

• The eCommerce Analytics Specialist supports Cornerstone Brands (Ballard Designs, Frontgate, Grandin Road, Garnet Hill), and supports the analysis of digital and eCommerce experiences across the Cornerstone portfolio. You will help our teams better understand customer behavior, business performance, and opportunities to improve the shopping experience. You will report to the eCommerce Analytics Manager.

Where You'll Work

• This role is remote; job seekers must reside in one of the following states to be considered: Florida, Georgia, Indiana, Kentucky, Maine, Massachusetts, New Hampshire, North Carolina, Ohio, Pennsylvania, Texas, Vermont, Virginia. This role may require you to be on site at our West Chester, OH location as needed.

What You'll Do

• Dig into finds from Weekly and Monthly reporting to provide actionable insights
• Explain analytics concepts to teams with varying levels of eCommerce and data fluency
• Provide any follow-up data that may come from regular reporting
• Identify areas of opportunity for reporting
• Dig into data and uncover areas of opportunity
• Use additional web vendors outside of Google Analytics for further analysis
• Help with ad-hoc reporting and data pulls
• QA Analytics tagging updates during release cycles
• Other responsibilities and activities as assigned.

What You'll Bring

• Bachelor's Degree in Business, Marketing, Communication, Digital Analytics, or related field, or an equivalent combination of education and experience.
• 1+ years' experience in digital analytics
• Analytical with the ability to translate data into clear business insights
• Experience with web analytics tools such as Google Analytics, IBM, or Adobe
• Experienced with Excel (can perform complex functions), Looker Studio, or PowerBI
• Demonstrate curiosity and a proactive approach to identifying opportunities
• Build relationships across teams and contributes positively in a cross-functional environment
• Demonstrate customer-minded thinking and use data to help improve the end-to-end digital shopping experience

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.