Software Engineering Group Manager

PNC Bank Software Engineering Group Manager 3 Hours AgoSaved Hybrid Farmers Branch, TX, USA 161K-299K Annually Expert/Leader 161K-299K Annually Expert/LeaderMachine Learning • Payments • Security • Software • Financial ServicesLeads a global 24x7 application support and software engineering organization focused on production stability, service reliability, operational excellence, and workforce effectiveness. Manages Business Systems Analysts, establishes operational metrics and Communities of Practice, drives root-cause analysis and proactive risk prevention, and advances AI-enabled automation. Partners with engineering, infrastructure, and senior leaders to improve monitoring, service quality, organizational maturity, and customer outcomes while coaching teams and developing future leaders.Top Skills: AnalyticsApplication DevelopmentArtificial IntelligenceAutomationAvailability ManagementChange ManagementClient-Server SystemsExecutive DashboardsIncident ManagementMachine LearningObject-Oriented ProgrammingObservabilityProblem ManagementRelease ManagementService Management