Client Data & Intelligence Assistant Manager

The main mission of the Client Data & Intelligence Assistant Manager is to define the client data foundation and analytical framework, to enhance segment intelligence and actionable business insights, and to support decision-making and targeting efficiency for client activation.

In this role, he/she will interact with cross-functional internal teams and central/HQ data teams, covering the Korea market functional scope.

The Client Data & Intelligence Assistant Manager Will Act As a Client Intelligence Expert, Assist The Client Insights & Activation Manager In Translating Client Data Into Activation And Campaign Planning; And Support Cross-functional Teams In Delivering Data-driven Insights And Activation Analytics As Follows

HOW WILL YOU MAKE AN IMPACT?

Key Responsibilities

Client Data & Analytics

• Conduct deep-dive client data analysis and reporting to uncover trends, behaviors, and lifecycle patterns in the Korea market.
• Transform raw client data into structured analysis and robust intelligence to guide business and client decisions.
• Foster data hygiene and drive continuous improvement in client data collection, cleansing, and database quality.

• Design and maintain regular dashboards, key performance indicators (KPIs), and executive summaries for internal stakeholders.
• Translate complex analytics into clear, actionable business insights and presentations.
• Identify emerging market and client trends to support proactive business planning.

• Build targeting lists and audience groups for CRM campaigns, events, and clienteling activities.
• Perform pre- and post-campaign analysis to measure performance, activation efficiency, and ROI.
• Support manager and cross-functions to continuously optimize target selection and activation mechanics.

Key Competencies & Qualifications

• Bachelor’s degree or above in Data Analytics, Statistics, Business, Marketing, or related quantitative fields.
• Minimum 3–5 years of professional experience in client data analytics, CRM database management, business intelligence, or data-driven retail operations.
• Fluent in both Korean and English (Mandatory for technical documentation, HQ alignment, and daily business reporting).
• Experience in luxury retail, premium consumer goods, or top-tier analytics/marketing agencies is a plus.
• Data Analytics & BI Tools: High proficiency in CRM platforms and analytics/visualization tools (e.g. Salesforce, Power BI, Tableau, Looker, SQL, SAP) to transform raw client data into structured intelligence.
• Audience Targeting & Campaign Analysis: Proven capability in database cleansing, audience segmentation, and conducting pre/post-campaign ROI & efficiency analyses.
• Data & Fiscal Precision: High proficiency in MS Office Suite (Excel, PowerPoint, Word) for creating executive-ready performance dashboards; capability to handle data-related budget tracking and fiscal processes.
• Structured & Analytical Mindset: High numerical acumen, rigorous attention to detail, and proactive ownership focused on data hygiene and process improvements.
• Pragmatic Problem-Solving: Fast, results-driven operational execution with a strong sense of reliability and task ownership.
• Collaborative Communication: Strong interpersonal skills to translate complex analytical findings into clear business insights for cross-functional teams, HQ data functions, and boutique teams.