Manager, Enterprise Customer Success

Atlassian Manager, Enterprise Customer Success 45 Minutes AgoSaved In-Office or Remote New York, NY, USA 122K-192K Annually Entry level 122K-192K Annually Entry levelCloud • Information Technology • Productivity • Security • Software • App development • AutomationLead and develop an enterprise Customer Success Manager team while owning a small customer portfolio. Drive customer satisfaction, product adoption, renewals, retention, and expansion of annual recurring revenue. Monitor customer health, mitigate churn risks, identify upsell opportunities, and ensure consistent customer value. Collaborate with Sales, Product, and other teams to improve the customer experience and support company growth objectives.