Data Analyst

Reports to: Director of Information Technology

FLSA Status: Exempt

Personnel Supervised: None

POSITION SUMMARY:

This position performs business analysis to determine best practices and develop actionable insights and recommendations for the current business operations. It includes designing, maintaining, and providing support for data warehouse systems and related data sets. The Data Analyst will consult with a diverse cross section of business users and work in a highly collaborative environment, managing multiple competing priorities and assignments.

MINIMAL QUALIFICATIONS:

Bachelor’s Degree in Statistics, Mathematics, Economics, Computer Science, Data Science, or Finance (or equivalent experience)

Five or more years of computer and application software experience including data analysis, spreadsheets, and database management preferably in a healthcare setting

Minimum of one year of experience performing data analytics using healthcare data sets

Excellent interpersonal communication and problem-solving skills

Skills to intervene and promote reconciliation, compromise and positive outcomes in difficult interactions

Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Strong SQL, Excel, Power BI, Snowflake skills with the ability to learn other analytic tools

Experience with the following systems: Athena Health, Dentrix, Rx30, Intacct, & Paycor preferred

Experience developing and maintaining automated data workflows and business processes using Python, SQL, APIs, Power Automate, RPA, or similar automation tools

Statistics and experience using statistical packages for analyzing datasets (Excel, SQL Server, etc.)

Proficiency in data science analytics tool sets utilizing SQL

Proficiency in data visualization tools utilizing Power BI

Coordinating with development teams to determine application requirements

Writing scalable code using Python (preferred) or R programming language

Computer and application software including data analysis, spreadsheets, and database management

Familiarity with a variety of healthcare concepts, practices, and procedures

Data processing procedures, operations, data flow, and records maintenance, operating systems

Excellent written and verbal communications skills

Strong business acumen, preferably in the healthcare environment

Bilingual in English and Spanish and bicultural preferred

RESPONSIBILITIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:

Interpret data, analyzing results using statistical techniques and providing ongoing reports.

Utilize software to generate metrics and develop actionable recommendations.

Troubleshoot and improve performance of data warehouse applications.

Acquire data from primary or secondary data sources and maintaining data systems and data warehouses.

Create Dashboards based on data mining, analysis, and visualization.

Undertake complex data mining and extraction activities.

Collaboratively work with business users and suite of clinical business intelligence (BI) tools for extracting, compiling, organizing and presenting data/analytic results.

Participate in meetings, and business and data analysis activities with cross-functional teams to gather required reporting and dashboard requirements.

Research best practices and support solutions and recommendations for the current business operations.

Create reports to assist in organizational decision making.

Develop, evaluate, recommend, and implement processes and procedures.

Implement or develop systems and reports to capture business operation information.

Work closely with leadership to achieve organizational initiatives.

PHYSICAL REQUIREMENTS:

Standing for short periods of time

Sitting for long periods of time

Bending

Stretching

Walking moderate distances

Operating keyboard equipment (computer keyboard, calculator, printer, etc.)

Reading forms/instructions/technical information

Following non-technical/technical directions

Communicating with people of all ages, educational levels, cultural backgrounds in person and by telephone

Working under moderate and tight deadlines

Active Florida Driver License

American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.