Senior Lead, Small Business Collections (Hybrid)

Enova Senior Lead, Small Business Collections (Hybrid) YesterdaySaved Easy Apply Hybrid Denver, CO, USA Easy Apply 80K-102K Annually Senior level 80K-102K Annually Senior levelFintech • Information Technology • Machine Learning • Software • Analytics • Financial ServicesLeads pre-charge-off small business collections operations by setting performance goals, optimizing workflows and dialer efficiency, analyzing data, coaching teams, recruiting and onboarding employees, and driving continuous improvement. Builds stakeholder partnerships, resolves operational challenges, ensures regulatory familiarity, and supports strategic initiatives while balancing efficiency with customer experience.Top Skills: AICollections Dialer SoftwareMachine Learning