Loan Application Support Supervisor (Hybrid)

Enova Loan Application Support Supervisor (Hybrid) 2 Hours AgoSaved Easy Apply Hybrid Chicago, IL, USA Easy Apply 51K-57K Annually Mid level 51K-57K Annually Mid levelFintech • Information Technology • Machine Learning • Software • Analytics • Financial ServicesSupervise loan application support representatives by managing performance metrics, quality, productivity, and customer experience. Provide coaching, mentoring, training, one-on-one meetings, and performance reviews. Identify performance trends, recommend improvements, support employee engagement, and assist with interviewing, hiring decisions, and onboarding. The role requires leadership experience, financial or loan operations knowledge, strong communication, and the ability to remain calm in high-pressure situations.