Full Time Hardware Supervisor - Yorkton Agro

Job Description

Hardware Supervisor

Full Time

Yorkton Agro Centre

What you will do: You will be responsible for delivering legendary service to make all guests of our Co-op feel “at home here” through:

• Supervising and delegating employee’s workflow and duties while ensuring all staff are following safety standards as well as Legacy Co-op's policies and procedures.
• Completing reviews on Team Members - plan, monitor and review Team Member performance as it relates to the Performance Management process.
• Onboarding and training new staff along with providing ongoing and frequent communication and coaching
• Demonstrating leadership in the operation of customer service, upselling, cross – promoting by being knowledgeable and up to date about merchandise.
• Assisting with candidate interviews and resolving escalated customer complaints as needed.
• Managing efficiently general Agro centre duties as required - stocking, receiving, ordering, opening, closing, operate POS system, displaying merchandise, inventory management and file maintenance.
• Performing merchandise claims efficiently for returned, damaged or product warranty issues.

Who you are: You are interested in a career in customer service and:

• Grade 12 certificate
• Valid Class 5 Driver’s licence and maintain it throughout the employment
• Must have Retail experience in the areas of customer service and merchandising
• Knowledge of Agro/Hardware operations and willing to expand their knowledge in this area would be an asset
• 1-year supervisory experience would be an asset
• WHMIS, TDG, OHC 1 & 2, Supervision & Safety, Power Mobile Equipment Training, Propane, Pesticide Dispenser Licence or willing to take
• Must have excellent communication, collaborating/building relationships and customer service skills, Effective attention to detail and a high degree of accuracy
• Can work with minimum supervision in the general day -to- day duties and discuss and builds consensus with the Manager on complex situations in the centre
• Willing and able to work all shifts scheduled including days, evenings, holidays and weekends
• Maintain good physical condition, physically able to do heavy lifting of 50 lbs, climb ladders and kneel
• Able to maintain confidentiality and deal with people sensitively, tactfully, diplomatically, and professionally at all times
• You’re honest and trustworthy, are results-oriented and strive to be the best in what you do

Reports to: Sam Hall, Store Manager

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted

If you require assistance with your application, please contact Human Resources @ 306-783-0489.