Field Service Engineer (Critical Power)

We are seeking a highly skilled Senior UPS Field Service Engineer to support commissioning, maintenance, troubleshooting, and emergency response activities for mission-critical power systems. This is a home-based role with regional travel to customer sites supporting data centers, healthcare facilities, industrial operations, telecommunications infrastructure, and other critical environments.

The ideal candidate is a self-motivated technical professional with extensive experience servicing UPS systems and related critical power equipment. This position offers the opportunity to work independently while serving as a trusted advisor to customers who rely on uninterrupted power for their operations.

Key Responsibilities

• Commission, start up, test, troubleshoot, repair, and maintain UPS systems and related critical power equipment.
• Perform preventative maintenance services to maximize system reliability and performance.
• Respond to emergency service calls and provide technical support during critical power events.
• Conduct operational testing and system verification for new installations and upgrades.
• Perform commissioning-focused design reviews and prepare testing procedures and commissioning reports.
• Coordinate and oversee on-site testing activities.
• Troubleshoot complex power system issues and identify root causes down to the component level.
• Collaborate with engineering and technical support teams to resolve operational and maintenance challenges.
• Develop and execute Methods of Procedure (MOPs) and provide recommendations for equipment improvements.
• Complete detailed field service reports accurately and in a timely manner.
• Attend technical training programs to maintain expertise in current and evolving technologies.
• Serve as a trusted technical resource for customers by providing proactive recommendations that improve system reliability and uptime.

Required Qualifications

• 5+ years of experience in the critical power, electrical service, or power electronics industry.
• Strong troubleshooting skills with the ability to diagnose and repair equipment at the component level.
• Experience with:
  • Uninterruptible Power Supply (UPS) systems
  • Battery systems
  • Power Distribution Units (PDUs)
  • Static Transfer Switches (STS)
  • Related mission-critical power infrastructure
• Excellent customer service, communication, and relationship-building skills.
• Ability to work independently with minimal supervision.
• Strong understanding of electrical schematics, control systems, and manufacturer specifications.
• Experience using electrical test equipment and hand tools.
• Proficiency with computer systems and field service reporting tools.
• Ability to provide technical recommendations and solutions to customers.
• Availability to work nights, weekends, and emergency call-outs as required.

Preferred Qualifications

• Previous experience with third-party service organizations supporting critical power systems.
• Factory training or field experience on major UPS product lines.
• Technical degree or formal technical training.
• Military technical, electrical, electronics, or power generation experience.
• Experience supporting data centers or other high-availability environments.

Education & Experience

One of the following qualifications is required:

• Associate degree or graduate of an accredited technical program in Electrical Technology, Electronics Technology, Engineering Technology, or a related discipline.

OR

• 3+ years of relevant field service experience in power electronics, electrical systems, or critical power applications.

Email Your Resume In Word To
[email protected]
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
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Keith Ellis - Director of Recruiting

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.

This job was first posted by CyberCoders on 08/13/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at [email protected] to make arrangements.

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