Client Onboarding Specialist (German)

We are looking for a Client Onboarding Specialist that is fluent in German. You’ll be responsible for making outbound phone calls to engage and reactivate users on our client’s platform. The goal is to be persistent, have confidence in your skillset and be able to hold conversation.

MUST BE LOCATED IN MACEDONIA!

Working hours:

Monday - Friday

10:00 AM - 6:00 PM

Working Conditions:

Hybrid or Remote

About the Role:

• Make outbound calls and send emails to German speaking users.
• Provide support to users through the onboarding process.
• Provide friendly, clear, and professional assistance.
• Record call outcome and feedback in CRM.

Key Responsibilities:

• Make outbound calls and send emails/text to German speaking users.
• Provide timely support to users through the onboarding process.
• Be friendly, speak clearly and professional.
• Record call outcome and feedback in CRM.
• Collaborate with team members to improve customer service procedures and standards.
• Manage time effectively and organise daily tasks accordingly.
• Report and communicate to management by effective and clear communication.

Qualifications

• C2 Level German both verbal and written.
• Previous experience in a sales or appointment setting role.
• Good organizational skills with great attention to detail.
• Familiarity with CRM systems.
• A positive attitude and the ability to maintain professionalism in all customer interactions.

Why Join Jupiter?

• Paid training and mentorship.
• Competitive salary and benefits package.
• Remote work opportunities, providing flexibility and work-life balance.
• Dynamic and supportive team environment.
• Opportunity to grow within the company.

How to Apply?

Apply directly through LinkedIn or send us your CV to our email, [email protected]

with subject line Client Onboarding Specialist (German)