Director, Customer Data and Insights

Penske Logistics Director, Customer Data and Insights 4 Hours AgoSaved In-Office Reading, PA, USA Expert/Leader Expert/LeaderLogistics • Transportation • 3PL: Third Party LogisticsLeads customer data strategy, HubSpot CRM ownership, governance, analytics, reporting, and Customer 360 initiatives. Builds scalable data models, dashboards, SaaS metric frameworks, and reporting processes to improve retention, expansion, revenue, and operational efficiency. Partners with Sales, Marketing, Product, Finance, and Customer Success while managing CRM implementation, integrations, compliance, change management, and a team of data and business analysts.Top Skills: APIsDbtGoogle AnalyticsHubspot CrmLookerMiddleware PlatformsPower BISnowflakeSQLTableau