Supplier Quality Engineer

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Job Title

Supplier Quality Engineer

Location:

Lubbock, TX

Reports To

Lubbock Quality Manager

Supervises

Assigned factory Quality team members that may include Technicians, Auditors, and/or Inspectors.

What We Offer

• Competitive salary and bonus
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• JCI Employee discount programs (The Loop by Perk Spot)

This position plans and conducts activities concerned with the supplied product quality assurance of industrial processes and materials by performing the following duties:

How You Will Do It

• Lead improvement of supplier and incoming inspection processes and products with the goal of Zero Defects through enhanced Process Failure Modes & Effects Analysis (pFMEA), Mistake Proofing techniques, and robust Control Plans.
• Lead cross-functional teams to reduce the supplied Cost of Poor Quality (CoPQ) and supplier rejects through structured root cause problem-solving activities such as 8D and Six Sigma.
• Improve and sustain the ISO 9001 Quality Management System, including performance of internal system audits and/or layered process audits, as well as support external audits.
• Plan and oversee the analysis, inspection, testing, and other process controls to assure the supplied quality of products or components to meet specification.
• Lead assigned Advance Product Quality Planning (APQP) stage gate quality deliverables for new product/process development and Engineering Change Notification (ECN) projects including Production Part Approval Process (PPAP).
• Drive improvement in the calibration and metrology system, records, and assets.
• Maintain a working knowledge of necessary government and industry quality codes and standards to ensure product compliance.

What we look for

• English language proficiency (reading, writing, speaking)
• Bachelor’s degree in engineering (Electrical, Mechanical, Manufacturing Engineering)
• Minimum 2 years of related Quality Engineering experience in an ISO/TS certified manufacturing environment
• Strong background of root cause problem-solving including knowledge of 8D, Six Sigma, Mistake Proofing, and Statistical Process Control (SPC) tools and techniques.
• Working knowledge of ISO 9001 Quality Management Systems and ability to interpret technical drawings, specifications, and standards.
• Prior experience with New Product Introduction (NPI) and Advanced Product Quality Planning (APQP) techniques including Production Part Approval Process (PPAP).
• Demonstrated strengths of resiliency and process focus implementing Quality standards and best practices.

• Bilingual (English primary, Spanish secondary)
• Master’s degree (Engineering, Business, or Quality)
• ASQ Certified Quality Engineer (CQE)
• Six Sigma Green or Black Belt certification

$67,900.00 - $101,900.00 USD Annual (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us