Business Technology Mgr Sr. - Incident Management

PNC Bank Business Technology Mgr Sr. - Incident Management 6 Hours AgoSaved Hybrid Denver, CO, USA 100K-204K Annually Senior level 100K-204K Annually Senior levelMachine Learning • Payments • Security • Software • Financial ServicesLeads Technology Critical Incident Managers, providing coaching, process improvement, and operational oversight. Co-leads recovery of critical systems, facilitates technical bridge lines, communicates business impact and recovery options to executives, and supports problem management, risk, audit, and lessons-learned activities. The role requires decisive incident leadership, cross-functional influence, strong communication, business impact assessment, and support for on-call teams during critical events.Top Skills: Incident ManagementIt Service ManagementRelease ManagementSite Reliability Engineering