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OmniCable Builtin · Posted today

Customer Service Representitive (CSR)

Baton Rouge, Louisiana, USA Full time Remote

FULL_TIME Builtin
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Indexed description

Customer Service Representative (Sales Support) | OmniCable
Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the growth and development of OmniCable. The successful candidate will provide best-in-class customer service and promote positive customer relationships.
Customer Service Rep (Sales Support) Responsibilities:
  • Support Account Managers by assisting with customer needs, issues, and other related administrative duties
  • Establish and maintain positive work relationships with internal team and customers
  • Proactively engage under-penetrated account base, to promote OmniCable awareness and cultivate business
  • Support order completion with customers as needed
  • Receive and coordinate incoming call overflow
  • Enter and maintain customer information, questions, and issues in OPUS and SFDC
  • Provides friendly and efficient Customer Service throughout.
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