Credit Controller - Netherlands

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

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Your role

As a Credit Controller, you will be involved in driving improvements to credit risk management and operating procedures whilst building effective working relationships with the commercial side of the business and our external customers.

Main Responsibilities

• Building effective business relationships with internal and external customers to maximize cash collection whilst minimizing risks;
• Investigation and resolution of credit risks and problem accounts, reviewing and managing issues and significant transactions;
• Ensuring that the company credit policy is adhered to including monitoring the application of appropriate credit limits and the risk profile of customers;
• Support the Credit Control Team Lead and Credit Manager at preparing monthly reports on aged debt, overdue debt, DSO, cash flow, credits processed and provision for losses;
• Define payments plan agreements with the sales team when necessary preparing ad hoc reporting in line with the needs of the business;
• Producing accurate and timely management accounts, journal preparation, identifying and correcting mis posts, variance analysis and insightful commentary by identifying cost drivers and behaviors;
• Supporting invoicing to the customers when required;
• Establishing and sending statements and dunning letters to the customers;
• Create manual invoices according to instructions;
• Support on master data management;
• Support the Shared Service Center for the reconciliation of the payments with the invoices.

• Excellent verbal and written communication skills in Dutch. Good level of English, and French a nice to have.
• Able to build effective business relationships with internal and external customers to maximize cash collection whilst minimizing risks.
• Investigate credit risks and problem accounts, reviewing and managing issues and significant transactions.
• Ensuring that the company credit policy is adhered to including monitoring the application of appropriate credit limits and the risk profile of customers.
• Support the regional Credit Control team at preparing monthly reports on aged debt, overdue debt, DSO, cash flow, credits processed and provision for losses for Netherlands.
• Define payments plan agreements with the sales team when necessary preparing ad hoc reporting in line with the needs of the business.
• Produce accurate and timely management accounts, journal preparation, identifying and correcting mis posts, variance analysis and insightful commentary by identifying cost drivers and behaviours.
• Support and contact customers via phone and email.
• Establish and send statements and dunning letters to the customers.
• Create manual invoices according to instructions.
• Support on master data management.
• Support the Shared Service Center for the reconciliation of the payments with the invoices and with the bi-monthly direct debit run.

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.