Credit Controller

Job Purpose

To support the effective management of the accounts receivable function by ensuring the accurate processing and allocation of customer cash receipts, maintaining customer credit controls, resolving invoice and payment queries, and proactively managing debt collection activities. The role is responsible for safeguarding cash flow through credit risk assessment, account reconciliation, customer account maintenance, invoice processing, bank reconciliations, and collaboration with internal teams to manage customer credit limits and overdue accounts while delivering excellent customer service

Job Context

Reporting to the Finance Manager - Transactional, this role is responsible for supporting the Accounts Receivable function to ensure accurate billing, cash allocation, credit control, and debt collection activities. Working closely with customers and internal stakeholders across Sales, Customer Services, Operations, and Finance, the postholder will maintain customer accounts, manage credit risk, resolve payment queries, and maximise cash collection. The role plays a key part in maintaining strong cash flow, ensuring the accuracy of financial records, and providing a high-quality service to both internal and external customers.

Job Context

Reporting to the Finance Manager - Transactional, this role is based in the Lucy Electric Manufacturing Office. This is a Hybrid role with some remote working

Key Accountabilities

These are below for three legal entities (Lucy Electric UK Ltd, Lucy Electric Energy Services Ltd, Lucy Electric, Electric Vehicle Infrastructure Ltd).

The main focus of the role is managing the Accounts Receivable function:

Accounts Receivable

• Process and allocate cash receipts using remittances from customers
• Carry out credit reviews and analysis for new and existing customers, including maintenance of credit limits
• Review and maintain customer “on stop” status due to late payment / credit limit exceeded, working across the business with customer services, sales and operational functions
• Update customer database information including set up of new customers
• Deal with customer invoices and payment queries
• Issue sales invoices in D365 for Intercompany and 3rd party customers
• Reconcile customer statement monthly
• Prepare bank reconciliations
• Chase overdue debts

Qualifications, Experience & Skills

• 5 years’ experience in Credit Control / AR & AP
• Excellent written and verbal communication skills
• Computer literate in Microsoft Office to intermediate level
• Conversant with ERP systems, knowledge of Microsoft D365 would be an advantage

Behavioural Competencies

• Able to prioritise workload effectively
• Numerical accuracy and attention to detail
• Confident with finance systems
• Excellent telephone manner and good communication skills
• Able to work effectively with other functions / departments
• Ability to meet tight deadlines
• Excellent team player and thorough and professional approach to work