Assistant Quality Manager

该职位来源于猎聘 工作职责essential Duties And Responsibilities

• 对客户投诉不合格调查、CAPA 和有效检查进行定期检讨（如每季度主要客户投诉的趋势分析）确保及时响应客户投诉，采取遏制措施、全面分析、防错（防错）并实施短期和长期对策， 减少外部DPPM和客户退货。 Customer complaints non-conformance investigation, CAPAs and effective checks (e.g. quarterly complaint trend analysis for top customers), ensure timely response to customer complaints putting in containment actions, full analysis, poka-yokes (error proofing), and implementing short-term and long-term countermeasures, reducing external DPPM and customer returns. 2. 对成品、在制品和不合格材料的检查进行分析和识别趋势，提供对应的纠正和预防行动并跟进实施, 减少内部DPPM和制程变异。 Performs analysis and identifies trends in the inspection of finish products, in process material and non-conforming material, providing corresponding corrective and preventive action times and follow-up on implementation, reducing internal DPPM and variation in production line. 3. 参与及支持负责区域范围的 COS and Sigma（精益和6西格码）活动,并从质量的角度提出改善建议以及提供要求的数据。 Participate and support COS (Lean) activities in workshop of responsibility, put forward proposal for improvement from quality perspective and providing required data. 4. 参与RPS报告的评审，负责推动跨部门的改善项目直到关闭。 Participate in monthly RPS review, responsible for driving cross-functional improvement projects until closure. 5. 客诉关闭率的定期监控，找到不能如期关闭的原因和纠正行动。 Keep regular monitoring of closure of customer complaints, find the reasons for not closing as scheduled/planned, providing corresponding corrective and preventive action.
• 支持客户现场稽核, 开展失效调查分析。 Participate and support to customer audit, work on Failure Investigation Analysis. 7. 不合格品的处理的责任人，跟进MRB和On-hold仓的产品处理，包含客户退货和OQ报废Risk build以及PQ , 协调跨职能团队推动处理进度。 Owner of non-conforming product handling, follow up on assemblies which located/ quarantined in MRB and on-hold, including customer returns and OQ scrap, PQ, Risk build/etc., co-ordinate cross-functional team to move forward the progress of processing. 8. 产品关键特性的过程能力的推动和实施(SPC的计划和实施)，减少变异和报废。 Planning and implementation of process capabilities-SPC for key product characteristics/feature/CTQs, reducing variation and scrap. 9. 优化内外部质量问题处理流程(如NCR，LSW等)。 Optimization in internal quality issue processing/handling (e.g. NCR/LSW)

领导力和团队管理LEADERSHIP & TEAM MANAGEMENT 1. 团队协作，同关键合作者协商配合保证质量要求得到满足。 Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with Quality requirements. 2. 积极创建良好的团队合作氛围。致力于建立紧密的团队合作。 Proactively contribute to creating a good team atmosphere. Take ownership of team cohesion. 3. 良好的个人领导力（情绪管理，保诚守信，学习和适应能力）。 Good personal leadership (Emotional Intelligence, Authenticity, Learning and Adaptive).

职位要求QUALIFICATIONS 1. 本科学历，5年以上质量工程经验，机械、电子、工业专业优先 Bachelor’s degree, more than 5 years of quality engineering experience, mechanical, electronic, industrial professional is preferred 2. 熟悉ISO13485/IATF16949质量管理体系优先，熟悉PPAP/APQP要求优先 Familiar with the operation of ISO13485/IATF16949 quality management system, familiar with PPAP/APQP requirements is preferred. 3. 有电缆装配制造行业工作经验者优先 Experience working of cable Assembly manufacturing industry is preferred. 4. 能够与多功能团队合作，为质量性能定义需求和合适的度量标准 Ability to work with a multi-functional team to define requirements and suitable metrics for quality performance. 5. 有使用统计和质量工具的经验优先，包括根本原因分析，8D, FMEA，实验设计，工艺能力，GR&R Experienced in use of statistics and quality tools is preferred including root cause analysis, 8D, FMEA, Design of experiment, process capability, GR&R 6. 良好的品质问题解决方法知识，6 Sigma绿带要求. Excellent knowledge of quality problem solving methods, six sigma green belt is required. 7. 英语能作为工作语言 English can be working language.