Bilingual Accountant & Operations Coordinator

Position Title: Bilingual Accountant & Operations Coordinator

Reports To: Founders / Directors, Mexico Health Concierge

Location and Work Model: Guadalajara / Zapopan, Jalisco. Full-time hybrid role combining home office work, office-based administration, and occasional in-person support for client appointments or company needs.

Role Summary

Mexico Health Concierge is seeking a bilingual accountant who can lead the company’s accounting and financial administration while also supporting selected operational responsibilities such as scheduling, logistics, billing follow-up, and client coordination. This is a key first hire for the company and is intended for someone who is comfortable wearing multiple hats in an early-stage business while maintaining strong professionalism, confidentiality, and attention to detail.

The role begins with accounting as its foundation. Over time, the right candidate may grow into a broader operations leadership position, helping build the systems, team, and structure needed for scale.

Core Responsibilities

• Prepare and manage monthly and annual accounting obligations, tax filings, and general compliance requirements in Mexico.

• Maintain accurate accounting records, organized documentation, and strong internal financial controls.

• Manage supplier payments, expense tracking, and invoice organization.

• Handle client billing, payment follow-up, and coordination of financial records related to MHC service fees.

• Support scheduling of consultations, diagnostics, procedures, transportation, accommodations, and other client-related logistics.

• Coordinate administrative follow-up with clinics, hospitals, hotels, transportation providers, and other service partners.

• Maintain internal trackers, calendars, records, and operational documentation.

• Provide selected in-person client support or hosting when needed for appointments or procedures.

• Communicate clearly and professionally in English and Spanish with clients, suppliers, and team members.

• Support founders with reporting, process organization, and operational follow-through.

Required Qualifications

• Certified Accountant in Mexico.

• Strong spoken and written English. A minimum working level of approximately 85% fluency is expected for serious consideration.

• Strong spoken and written Spanish.

• Demonstrated experience in accounting, declarations, invoicing, billing, supplier payments, and business administration.

• High level of organization, accuracy, discretion, and reliability.

• Comfortable working in a growing business where responsibilities cross multiple functions.

• Proficiency in Microsoft Office and digital administration tools.

Preferred Qualifications

• Experience in healthcare administration, medical tourism, hospitality, or private client service.

• Experience with scheduling, logistics coordination, or executive support.

• Experience supporting international clients or English-speaking customers.

• Interest in long-term growth toward an Operations Manager position.

Personal Traits for Success

• Calm under pressure

• Professional and discreet

• Highly dependable

• Solution-oriented

• Strong follow-through

• Polished client presence

• Comfortable with ambiguity and growth

Compensation and Employment Structure

• Base salary: MXN $25,000 gross per month

• Three-month trial period

• After successful completion of the trial period, eligibility for performance-based commission tied only to MHC service revenue

• Computer and cell phone provided

• Hybrid work model

Success in the Role Will Look Like

• Accounting and declarations are accurate, timely, and organized.

• Billing and supplier payments are clean and dependable.

• Founders have more visibility over financial and administrative status.

• Scheduling errors and missed follow-ups are reduced.

• Clients experience organized, calm, premium coordination.

• The person demonstrates leadership potential and trustworthiness.