Height Safety Service Engineer

Employment Type: Full Time

Location: Field Based

Reporting To: Matt Ford

Description

Harmony is on a mission to be the best life safety partner to work with and for. Rated an ‘Outstanding Employer’ by Best Companies in 2025, we are only getting bigger and stronger — and we’re looking for A-players to help us get there.

We are passionate about making a difference and obsessed with quality. Our goal is to build a world where every resident can sleep safely at night, knowing their home is 100% safe.

We are looking for a Height Safety Service Engineer to join our Service team, carrying out planned and reactive inspections, maintenance, and certification of height safety systems across our client portfolio. You will be the person our clients trust on site — technically sharp, reliable, and committed to getting every job done safely and to the highest standard.

This is a hands-on, field-based role. If you take pride in your work, hold yourself to a high standard, and want to be part of a business genuinely committed to saving lives — read on.

Key Responsibilities

• Carry out planned and reactive inspections, maintenance, and servicing of height safety systems including horizontal lifelines, anchor points, fall arrest equipment, and rope access systems.
• Produce accurate inspection reports, certification documentation, and service records following every visit.
• Identify defects and remedial requirements, communicating findings clearly to clients and the service admin team.
• Carry out minor remedial works and component replacements as required.
• Ensure all works are delivered in line with relevant standards, RAMS, and Harmony’s health and safety requirements.
• Maintain your van stock, equipment, and PPE to the required standard at all times.
• Complete all job management system entries accurately and on time.
• Liaise with clients professionally on site, representing Harmony’s brand with confidence.
• Participate in the out-of-hours emergency callout rota as required.

• An A-player mindset — high standards, extreme ownership and the drive to do things properly, the first time.
• Proven hands-on experience with height safety systems including horizontal lifelines, anchor points, and fall arrest equipment.
• Relevant height safety qualifications such as IRATA, IPAF, or equivalent.
• PASMA and working at height certification.
• Able to work independently and manage your own diary to meet scheduled appointments.
• Strong attention to detail — accurate, thorough, and consistent in documentation and reporting.
• Good communication skills — comfortable dealing with clients on site.
• Full UK driving licence.

This is a chance to build your career at one of the UK’s fastest-growing height and fire safety specialists — working on a varied portfolio of sites with the tools, training, and support to do the job properly. At Harmony, we ask a lot — and we give a lot back. The hours are real, the standards are high and the work is demanding, but for those who show up, deliver and go the extra mile, the rewards follow. A-players here enjoy a competitive salary, a company vehicle, a Personal Development Plan with ongoing training and mentoring, unlimited holiday, a bonus scheme paying up to 50% of annual salary, enhanced maternity and paternity, lunch, snacks and refreshments on us every day at the office (fresh fruit and Takeaway Friday included), a team social budget, cycle to work, an auto-enrolment pension, two major company events a year and our Reward and Recognition scheme — including European mini-breaks for those who go above and beyond. It is a collaborative, high-energy environment focused on doing things the right way — and none of it is a perk for showing up; it’s what we share with the people pulling the business forward.

Harmony is an equal opportunity employer. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief. We want everyone who works with us to feel valued and to make a difference.