Quality Assurance (Revenue Cycle Management)
Indexed description
Along With Being SOC-certified And HIPPA-compliant, We Have
- Certified experts in deep learning & machine learning to provide intelligent solutions for your business.
- Helped Fortune 500 companies build custom enterprise-level applications.
- Provide remote & accurate AutoCAD Drawing, Drafting, 2D &3D modeling, and design services.
- Strategic partnerships with Microsoft, Amazon, SAP, HP, Worksoft, Microfocus, Tricentis, etc.
- Partnered with UiPath to provide RPA solutions.
- We are headquartered in Dallas with multiple global Centers of Excellence around the industry.
Life at Calpion Inc.
Calpion offers a unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.
At Calpion, you'll be part of a vibrant team that thrives on creativity and problem-solving. You'll have the chance to work on cutting-edge projects, harnessing the latest technologies and methodologies to deliver intelligent solutions that make a real difference for our clients.
Calpion prioritizes the well-being of its employees and fosters a supportive and inclusive culture that promotes work-life balance. If you are enthusiastic about joining a vibrant organization that values your input, Calpion is the ideal place to pursue your career goals.
Job Title: Quality Assurance/Analyst (Revenue Cycle Management)
Report To: Team Lead - QA
Experience: 5+ Years
Qualification: Any Degree
Location: Coimbatore / Bangalore
Shift Time: 06:30 PM - 03:30 AM Night Shift
Mode: Work From Office
Terms-Fulltime/Part time/Contractual: Full-Time
Job Summary
As a QA RCM, you will be responsible for auditing the work of RCM analysts to ensure the highest standards of service delivery.
Key Responsibilities
- Review the work performed by AR callers and document any quality issues.
- Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality.
- Participate in developing process documentation.
- Provide feedback and work with the training team to provide remedial training.
- Check the reports developed by AR callers - aging analysis, understanding days in A/R, top reasons for denials, etc
- Always be at the forefront of ethical behavior and never be a bystander.
- Should have worked as a Quality Controller for AR for at least one year with medical billing service providers.
- Must have very good knowledge of medical billing and be confident in process knowledge.
- Experience in the end-to-end Healthcare process and AR calling for the audit
- Adapting to new situation challenges whenever required.
- Adhere to all company policies and procedures.
Talk about our culture and values
At Calpion, we're not just a company—we're a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:
Agile: We thrive on change, adapting swiftly to new challenges.
Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.
Innovative: We push boundaries, constantly exploring new ideas and solutions.
Fun: Laughter and camaraderie make our workplace a joyous one.
Inclusive: Diversity is our strength, ensuring every voice is heard and valued.
Passionate: We approach every task with dedication and enthusiasm.
Join us at Calpion and be part of a culture that's not just about work—it's about innovation, growth, and making an impact.
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