Credit Control Administrator
Indexed description
This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is confident communicating with customers and internal teams.
Key Responsibilities
- Account management — Maintain accurate customer account records and ensure all information is up to date.
- Debt chasing — Contact customers regarding outstanding payments via phone and email.
- Payment allocation — Accurately process and allocate incoming payments.
- Query resolution — Investigate and resolve invoice or account discrepancies.
- Reporting — Assist with producing weekly and monthly credit reports.
- Team collaboration — Work closely with the wider finance and sales teams to support smooth operations.
- Credit control experience or strong administrative background
- Excellent communication and negotiation skills
- Strong attention to detail and accuracy
- Confident using finance systems and Microsoft Office
- A positive, proactive attitude and willingness to learn
With over 202 branches nationwide and a turnover exceeding £475 million, we’ve grown from a network of local brands into a unified national business since November 2021. Our branch network is supported by centralised teams in procurement, supply chain, marketing, and national accounts. We also benefit from integrated IT systems, including our industry-leading catalogue platform Allicat, and access to the Group’s national garage programme, Servicesure.
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