Process Optimization Specialist (Advanced Process Control & Quality Optimization):

Location: Chennai

Join a Culture That Moves Fast — and Brings You With It

At Fuller Technologies, momentum isn’t a slogan — it’s how we work. For over 140 years, we’ve improved the systems that keep the cement industry running: optimizing processes, reducing friction, and elevating performance. That mindset shapes not only our solutions — but how we operate as a company.

When you join Fuller, you’re joining a team that supports your growth and values your contribution. Here, colleagues collaborate openly, leaders give you room to develop, and the environment is built on trust, inclusion, and continuous learning. You’ll find the stability of a global organization and the agility of one that’s actively expanding — a place where your career can accelerate alongside the business. If you want to move forward with a company that brings its people with it — Fuller is where that happens. Where Growth Never Stops

About the Role:

The Process Optimization Specialist (Advanced Process Control & Quality Optimization) Specialist at Fuller Technologies Cement India LLP is responsible for optimizing cement production processes through the effective utilization and maintenance of QCX-Blendexpert systems, ensuring consistent product quality and operational efficiency.

About the Department:

The Global PlantLine Services Department at Fuller Technologies is a dedicated lifecycle services organization responsible for delivering comprehensive support, optimization, maintenance, and cybersecurity services for customers operating Fuller automation and digital solutions under PlantLine Agreements (PLA). The department provides 24x7 global remote support, proactive monitoring, performance optimization, lifecycle management, and cybersecurity services to maximize system reliability, availability, performance, and business value. With service agreements spanning more than 350 customer plants worldwide, the department plays a critical role in ensuring operational excellence, customer success, and long-term sustainability of automation investments.

Your Responsibilities

• Monitor BlendExpert system health, performance, and availability proactively.
• Identify optimization opportunities to improve process stability, quality, and productivity.
• Analyze KPIs, process trends, and controller performance to maximize system utilization.
• Provide remote troubleshooting and technical support for BlendExpert applications.
• Conduct regular customer review meetings and performance discussions.
• Recommend and implement tuning, configuration, and optimization improvements.
• Coordinate with process experts, engineers, and site teams to resolve operational issues.
• Prepare performance reports, dashboards, and customer benefit analyses.
• Ensure timely management of incidents, escalations, and corrective actions in line with service agreements.
• Drive continuous improvement through best practices, knowledge sharing, customer training, and proactive service initiatives.
• 10 - 20 % site travel in a Year for implementation and preventive maintenance.

• Bachelor's degree in Chemical Engineering, Materials Science, Mineral Processing, or a related field.
• Minimum of 3 -7 years of experience working with QCX/Blendexpert and Robolab or similar advanced process control systems, Raw mix optimizer or any Mix control application in a cement manufacturing environment
• Strong understanding of cement chemistry, raw material properties, and clinker production processes.
• Proficiency in data analysis and interpretation, with experience using statistical process control (SPC) tools.
• Excellent troubleshooting and problem-solving skills related to process control systems.
• Ability to work effectively in a team-oriented environment and communicate technical information clearly.
• Experience with PLC/DCS systems and Experience in HMI/SCADA

Build a better world

Fuller Technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving growth while minimising environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together in our diverse team, we collaborate in an inclusive and supportive environment to discover further ways to economic and environmental success.

For further information on Fuller Technologies' business and services, visit https://www.fullertechnologies.com/