Product Analyst - Credit Cards

JOB TITLE: Product Analyst - Credit Cards

LOCATION(S): Chester, Manchester or Cardiff

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days per week) in one of our office sites mentioned above

About this opportunity

Do you want to shape the future of credit cards through data and insight? We're looking for a Product Analyst to join our Credit Cards Product Development and Partnerships team, where you'll help design innovative products, launch co-branded partnerships and improve experiences for millions of customers. This is a unique opportunity to combine data, product thinking and commercial insight in a role that directly influences customer outcomes and business growth.

Operating in a fast-paced, data-led environment, you'll work across the full product lifecycle-from concept through to launch-helping to bring new propositions to life. You'll play a key role in understanding customer behaviour, identifying opportunities for growth and ensuring that our products deliver the right balance of value for customers and strong commercial performance.

Working closely with colleagues across product, commercial, credit risk and customer insight teams, you'll be at the centre of collaboration and innovation. It's a role with real visibility, where your insights will directly shape decision-making and support our ambition to evolve and grow our credit cards business.

Essential requirements

• Strong numerical and analytical skills, with experience interpreting complex datasets

• 2+ years hands-on experience with SQL and/or SAS in a commercial environment

• Experience using tools such as Excel, PowerPoint and data visualisation platforms (e.g. Power BI, Tableau, Looker)

• Proven ability to turn data into clear insights and communicate recommendations to stakeholders

• Experience influencing decisions and building consensus through strong communication skills

Desirable skills/experience

• Experience working with credit cards, consumer lending or financial services products

• Exposure to partnerships, co-branded or affinity propositions

• Experience using AI tools such as Copilot or working within data-led product teams

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We offer a wide‑ranging benefits package, including:

• A generous pension contribution of up to 15%

• An annual performance‑related bonus

• Share schemes including free shares

• Benefits you can tailor to your lifestyle, such as discounted shopping

• 28 days' holiday, plus bank holidays

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!