Senior Manager, Commercial Account Management

Drata Senior Manager, Commercial Account Management 2 Hours AgoSaved Remote United States 213K-326K Annually Senior level 213K-326K Annually Senior levelSecurity • Software • Cybersecurity • AutomationLeads and develops a commercial account management team serving mid-market B2B SaaS customers. Owns retention, renewals, expansion, adoption, customer health, forecasting, and recurring-revenue outcomes. Builds playbooks, operating rhythms, and cross-functional processes; coaches renewal and expansion strategies; manages escalations and customer risk; and provides leadership with actionable insights. The role also drives CRM discipline, reporting, executive engagement, and scalable customer-success practices.Top Skills: AIAutomationCustomer-Success PlatformsGrcRevenue PlatformsSalesforce