Marketplace Content Specialist

Founded in Norway in 1877, Helly Hansen continues to develop professional grade apparel that helps people stay and feel alive. Through insights drawn from living and working in the world’s harshest environments, the company has developed a long list of first-to-market innovations, including the first supple waterproof fabrics nearly 150 years ago. Other breakthroughs include the first fleece fabrics in the 1960s, the first technical base layers in the 1970s, made with LIFA® Stay Dry technology, the patented H2Flow™ temperature regulating system, and the revolutionary lighter, warmer LIFALOFT™ insulation. Building on Helly Hansen’s proprietary HELLY TECH® waterproof/breathable system, the technical outdoor brand has most recently introduced the award-winning LIFA INFINITY PRO™ - the company’s most innovative waterproof/breathable technology to date. Helly Hansen is a leader in technical sailing and performance ski apparel, as well as premium workwear. Its uniforms are worn and trusted by more than 55,000 professionals and can be found on Olympians, National Teams, and at more than 200 ski resorts and mountain guiding operations globally. Helly Hansen’s outerwear, base layers, sportswear and footwear are sold in more than 40 countries around the world. To learn more about Helly Hansen’s latest collections, visit www.hellyhansen.com.

Marketplace Content Specialist

It’s an exciting time to join this growing area of the business as you’ll be part of a developing team within the HH Digital department that focuses on managing key online pureplayer accounts.

The Digital Partner Commerce (DPC) team at Helly Hansen is focused on enhancing the consumer experience for shopper’s browsing our brands online through the websites of our wholesale partners. DPC leads the channel strategy for all online pureplayer accounts (e.g. without physical retail stores) and works directly with many to deliver high quality branded content and marketing activations.

This position is a vital role to ensure premium, accurate, and inspiring online representation of our brands via our digital partners’ platforms. You will be responsible for owning the product catalogues we list with each customer, creating, maintaining, and optimizing online product pages through a suite of software tools. As well as providing commercial and operational support to service this important sales channel.

Key Responsibilities

Own Amazon, Zalando and Stadium catalogue management via product content software. You will be responsible for managing how our brands look to Marketplaces shoppers and in charge of the product content delivery process.

• Optimize Content based on recommendations from various tools.
• Provide support to correct any on-site content issues e.g. broken size/colour variations, product title errors, Amazon categorization errors
• Proactively perform quality check of the catalogue, identify problems, deep dive to find the roots of the problem and solve it.
• Work with the Marketplace Manager to interpret and act on performance data within weekly Amazon sales reports
• Create and optimise processes to make catalogue upload, quality check and correction more efficient.
• You will work with tools where our product information and assets are stored, including Centric PLM, M3, and Brandmaster, to ensure we are feeding correct data to our Digital Partners’ platforms.
• Standardise the delivery of product catalogue info to our Digital Partners using product content software to map internal product data to retailer attribute requirements.

Skills /Job Requirements

• Attention to Detail - Does not let important details slip through the cracks or derails a project.
• Organised and efficient - Great at planning, prioritising, organising, and multitasking.
• Adaptable - Able to jump between sectors and quickly gain a baseline understanding of new sectors we want to explore.
• Experience using Channel Advisor, TBone or another PIM Software will be a plus
• Comprehensive knowledge of the Amazon, Zalando eco system
• Strong Microsoft Excel skills, as well as general knowledge of Microsoft Office (comfortable with LookUps, working with large files)

Required Experience/Qualifications

• 1 - 2 years’ experience with retail eCommerce. Previous experience with marketplaces is a plus.
• Competent understanding of both wholesale and retail models
• Good understanding of how to use sell-through data, promotional analysis, and content management
• Bachelor’s degree educated with relevant work experience
• Relevant sports/apparel category experience is a plus but not essential
• Interested in the sports/lifestyle that HH is associated with - is a plus but not essential