Senior Software Engineer - iCloud Platform - Observability

Summary
We are looking for an experienced Software Engineer to help develop the next-generation of Apple's cloud services platform and infrastructure. You will be working on foundational systems that power iCloud services, including distributed data platforms, storage systems, and a unified observability infrastructure that standardizes monitoring and telemetry approaches across all iCloud services serving billions of customers.

iCloud manages data and services at massive scale! Our unified observability platform serves as the central nervous system for monitoring and understanding the health of all iCloud services, providing comprehensive telemetry collection, real-time processing, and sophisticated analysis capabilities that span billions of active Apple customers. This observability ecosystem is purpose-built to deliver highly scalable and performant solutions, that maintain the highest standards of user privacy and security.

We are a world-class team who has a real passion for engineering and delivering high quality services to Apple’s customers. As a key member of a versatile organization, you will help designing and implementing the overall observability architecture of iCloud Platform and its services, handling data streams at massive scale, while putting the highest priority on user experience and data privacy.

Description
We're looking for engineers with a strong track record of building fault-tolerant, distributed systems, and the judgment to operate confidently in a complex, high-scale environment. Our engineers demonstrate unique leadership skills and can excel in a complex environment that obsesses about the customer experience.

As a software engineer on the core observability platform components of iCloud services, you will design, develop, and support a multi-tenant platform that standardizes observability across iCloud services. We value engineers who can move fluidly between hands-on coding, architecture decisions, and production ownership, and who are curious about applying new techniques, including machine learning, to solve operational problems.

Responsibilities

• Design, develop, and support distributed services that ingest and process massive volumes of operational data
• Integrate with large-scale data processing and streaming engines as part of a broader service architecture
• Collaborate with teams across iCloud to understand their systems and deliver the insights and observability they need to operate with confidence
• Drive end-to-end project execution, from design reviews and through production releases
• Deploy, scale, and maintain highly concurrent and throughput-intensive services
• Triage, investigate, and remediate production and operational issues

Minimum Qualifications

• Strong background in developing software in Java or a similar language (e.g. Swift, C, or C++)
• Strong background in designing, building, and operating backend services and distributed systems
• Strong background in streaming data processing frameworks, handling data at massive scale
• Experience in programming in concurrent and multi-threaded environments
• Bachelor’s degree in an engineering-related field or equivalent job-related experience

Preferred Qualifications

• Strong background in time-series and NoSQL databases
• Strong background in observability concepts: metrics, traces, logs, and their correlation
• Strong background in synchronous and asynchronous network application, I/O frameworks
• Experience with AWS, GCP, and cloud native technologies (Containers, Kubernetes, gRPC)
• Experience with observability technologies such as OpenTelemetry, Prometheus, Jaeger, or similar

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more

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Role Number: 200678083-2114