D2C Operations Specialist - Fanatec

JOB DESCRIPTION

• Monitor product availability and inventory levels across the webshop
• Verify that pricing, product information, attributes, and translations are accurate, complete, and consistent across the webshop and backend systems and flag discrepancies
• Execute recurring operational tasks in the webshop backend
• Manage pricing uploads and conduct regular pricing audits
• Support product launches, product changes and product transitions, including configuration tasks
• Maintain and monitor the Quality Plan in Oracle (in coordination with the CS team)
• Manage Shopify coupon creation, setup, testing and monitoring to ensure correct functionality in alignment with commercial campaigns
• Monitor orders and identify cases that are not progressing as expected
• Review aging orders and potential backlog on a regular basis
• Communicate order hub changes to Planning and other teams
• Provide guidance on the handling of individual orders based on defined guidelines
• Flag recurring issues related to inventory accuracy, system behavior or fulfillment to the responsible teams
• Support smooth order processing and minimal order backlog to meet customer expectations

• 1–3 years of experience in e-commerce operations, digital commerce, ERP-driven environments or comparable operational roles including backend configurations and data maintenance
• Strong analytical capabilities with the ability to interpret operational data, identify patterns and inconsistencies and derive actionable conclusions
• Strong attention to detail combined with a structured, process-driven working style
• Ability to independently identify operational risks, prioritize issues and escalate effectively to relevant stakeholders
• Clear and professional communication skills with the ability to collaborate cross-functionally in an international environment
• High level of ownership and accountability for data accuracy and operational reliability

Welcome to Fanatec, the ultimate destination for sim racing enthusiasts! At Fanatec, we are passionate about pushing the boundaries of technology to create the most immersive and realistic racing experiences. Our high-performance racing wheels, pedals, and accessories are engineered with precision and innovation, making us a leader in the sim racing industry.

Fanatec merged with CORSAIR, and remains a separate brand within CORSAIR – a world leader in providing high-performance PC peripherals and components to gamers, enthusiasts, and esports athletes.