Lead Account Manager Groceries Kazakhstan

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

As our Groceries Manager/Lead, you will act and operate as a startup within a startup. Your

mission is to make everything in cities immediately accessible by leading the groceries

business through a 360-degree approach focused on analytical excellence and results-driven

execution. You will be a builder, driving growth and ensuring the profitability of our groceries

And Specialties Categories. You Will

• Take full ownership of the groceries P&L and drive growth through user and order penetration.
• Lead and inspire a local groceries team to achieve flawless execution.
• Develop and scale our darkstore and partner business models.
• Collaborate with cross-functional teams including marketing, operations, and procurement.
• Monitor and improve key metrics such as NPS (user and partner satisfaction) and CM1.

Qualifications

• 4-6 years of experience in groceries, e-commerce, retail, or FMCG industry.
• Proven track record in Key Account Management and leadership.
• Multidisciplinary expertise with strong fundamentals in marketing, finance, and operations.
• Analytical mindset with a results-driven, problem-solving approach.
• Excellent communication skills and the ability to influence cross-functional stakeholders.

We Believe Driven Talent Deserves

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏖️ Extra time off and the opportunity to work from anywhere for up to two weeks a year!
• 👪 Enhanced parental leave.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!