Manager, Technical Services Engineering
Indexed description
MongoDB Manager, Technical Services Engineering 2 Hours AgoSaved Easy Apply Hybrid 2 Locations Easy Apply 133K-261K Annually Senior level 133K-261K Annually Senior levelBig Data • Cloud • Software • DatabaseLeads a regional team of MongoDB Support Engineers within a global 24x7 technical services organization. Responsibilities include people management, customer escalations, technical troubleshooting, cross-functional collaboration, hiring and performance management, KPI development, process improvement, and customer advocacy. The role also requires developing team growth plans, supporting MongoDB and Atlas implementations, contributing to knowledge resources, and driving efficiency across follow-the-sun support operations.Top Skills: Ai/MlAWSGCPIaasAzureMongoDBMongodb AtlasNoSQLPaasSaaSTableauVector Databases
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