Senior Customer Success Manager

MongoDB Senior Customer Success Manager 28 Minutes AgoSaved Easy Apply Hybrid New York City, NY, USA Easy Apply 87K-172K Annually Senior level 87K-172K Annually Senior levelBig Data • Cloud • Software • DatabaseManage a portfolio of enterprise MongoDB customers, advising on complex technical deployments, customer health, retention, revenue realization, and long-term advocacy. Develop account strategies, conduct business reviews, forecast outcomes, identify expansion opportunities, coordinate cross-functional resources, and influence product direction through customer insights. Build senior stakeholder relationships, maintain accurate internal systems, mentor peers, and support hiring and onboarding.Top Skills: AIAWSGCPAzureMongodb Atlas