Sr Mgr-Digital Commerce

Lowe’s Sr Mgr-Digital Commerce 9 Hours AgoSaved Hybrid Mooresville, NC, USA Senior level Senior levelConsumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App developmentLeads the strategy and execution of Lowe’s Marketplace post-purchase experience. Owns a prioritized roadmap to improve delivery speed, reliability, customer satisfaction, and recommendation likelihood. Uses customer feedback, operational data, and analytics to identify defects, diagnose root causes, and prioritize scalable solutions. Drives complex enterprise initiatives across Marketplace, Product & Technology, Supply Chain, Operations, Analytics, and Customer Experience while influencing stakeholders without direct authority and presenting recommendations to senior executives.