Technology Support Director – Premier Client

JPMorganChase Technology Support Director – Premier Client 2 Hours AgoSaved Hybrid 2 Locations Senior level Senior levelFinancial ServicesLeads a global technology support team serving strategic Payments and Global Banking clients. Responsibilities include service health monitoring, incident and problem management, service recovery, onboarding and implementation support, client escalations, risk and controls governance, executive reporting, and cross-regional stakeholder alignment. The role also establishes governance for AI-assisted production support workflows, ensuring human validation, data protection, traceability, auditability, and regulatory alignment.Top Skills: Artificial Intelligence (Ai)