IT Specialist

An ideal candidate can assess and solve problems on their own, has an appetite for curiosity, and demonstrates self-reliance and confidence in their skills. With an analytical thinking mindset, you can examine issues from various angles, critically evaluating problems and designing efficient solutions that are both practical and innovative. AI will be an integral part of your regular duties, whether it is leveraging AI tools for productivity or building AI tools to help the business grow. Additionally, are you able to effectively work with others to achieve common goals? B&L Information Systems is looking for an IT Specialist to join our team in Bridgman, MI.

About Us

B&L Information Systems, LLC (B&L) is a leading provider of Enterprise Resource Planning (ERP) software solutions for the foundry and die casting industries since 1976. Headquartered in Bridgman, MI.

B&L provides reliable SaaS technology and industry-developed solutions with a highly experienced team of business professionals.

Job Summary

As an IT Specialist at B&L Information Systems, you will play a pivotal role in supporting and maintaining B&L’s local infrastructure and the B&L Cloud, which supports the Odyssey ERP software. This role requires someone dedicated to the IT craft who is willing to seek out and absorb new technologies with a curious mind and a desire to learn.

Your responsibilities will include the configuration, operation, and administration of network and cloud server hardware and software. You will assist the Technology Team’s engineers with managing new and existing systems to ensure the Odyssey ERP software is secure and highly performant. You will use AI tools to more effectively manage B&L’s infrastructure, and support AI’s use throughout B&L. Additionally, you will be responsible for building and maintaining additional tools and scripts necessary to support B&L’s internal and external systems using modern application and database programming.

Key Responsibilities

• Provide technical support to customers who use Odyssey ERP.
• Perform Odyssey ERP software upgrades to customer systems.
• Manage, support, and maintain internal systems and computers used by B&L employees.
• Manage, support, and troubleshoot customer database systems.
• Assist in the configuration, monitoring, and optimization of internal and cloud network infrastructure for optimal performance, maximum availability, minimal maintenance, and reasonable costs.
• Analyze, recommend, and evaluate new hardware, software, and communications products for network compatibility and applicability.
• Design and build tools and applications to assist the support and management of the B&L Cloud and Odyssey ERP.
• Develop, maintain, and update a library of technical documentation.
• Assist in the training of other employees in internal technology systems.
• Learn new tools and technologies both independently and through instruction.

Required Skills and Experience

• 2+ years of related work experience.
• Associate’s degree in information technology or equivalent experience.
• Demonstrable ability to write in PowerShell, Python, or another scripting language.
• Demonstrable ability to write basic SQL queries.

Desired Skills and Experience

• Know what an AI LLM, MCP Server, and MCP Connector is.
• Managing self-guided and assigned projects.
• Writing and maintaining scripts.
• Managing and configuring Microsoft Office 365 environments.
• Managing and configuring Linux environments.
• Managing and maintaining an ERP or other database system.
• Managing and maintaining a SQL-based database system.

Compensation

• $60,000 – $70,000 base salary, based on experience.
• This is a bonus eligible position.
• B&L provides the full pay range so candidates can consider their growth potential.

Benefits

• Incredible health benefits (Traditional and HSA options), with dental and vision coverage.
• 401(k) plan with employer match.
• Paid time off as well as company holidays, sick leave, bereavement leave, and 4 weeks of fully paid parental bonding leave.
• Short- and long-term disability and life insurance.
• Additional optional benefits include accidental insurance and tuition reimbursement.

Additional Details

• This is a hybrid position that requires 3 days per week at our Bridgman office and allows 2 days per week working from home.
• Occasional evening and weekend work may be required as job duties demand.
• This role requires the candidate to have the authority to work in and be located in the US.

B&L Information Systems is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment at B&L is based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations of the locations where we operate.

Americans with Disabilities Act (ADA)

B&L will provide reasonable accommodation during the application process upon request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact us at [email protected].

B&L Information Systems, LLC. uses E-Verify to confirm the identity and employment eligibility of all new hires.