Network Infrastructure Engineer
Indexed description
In This Role You Will
Network Engineering & Connectivity
- Own the operational health, performance, security, and availability of wired and wireless networks across all locations
- Design, configure, administer, and troubleshoot firewalls, switches, wireless infrastructure, VPNs, Software-Defined Wide Area Network (SD-WAN), internet connectivity, and related network services
- Manage firewall policies, NAT, network objects, security profiles, VLANs, IP addressing, routing, DHCP and DNS dependencies, network segmentation, and site-to-site connectivity
- Diagnose complex Layer 2 through Layer 7 connectivity and performance issues, perform root-cause analysis, and implement solutions to help prevent recurrence
- Monitor network availability, performance, capacity, and security trends and recommend improvements to architecture, standardization, automation, resiliency, and lifecycle planning
- Plan and implement approved network changes, projects, firmware upgrades, hardware replacements, and infrastructure improvements with appropriate testing, communication, documentation, and rollback planning
- Maintain network standards, configuration backups, baseline configurations, diagrams, rack elevations, circuit and IP address records, equipment inventories, operating procedures, and recovery documentation
- Support the design, implementation, and continued expansion of the organization’s Zero Trust Network Access (ZTNA) strategy
- Administer ZTNA application access, identity- and device-based policies, segmentation, device posture requirements, and related security controls
- Monitor authentication, device posture, policy effectiveness, availability, and user connectivity and troubleshoot recurring access issues
- Partner with identity, endpoint, application, and support teams to transition appropriate services from network-level access to application-specific Zero Trust access
- Review firewall, VPN, ZTNA, segmentation, and privileged administrative access for continued business need and alignment with security standards
- Identify opportunities to reduce broad network access and reliance on traditional remote-access VPN technologies
- Escalate significant cybersecurity risks and architectural decisions to IT leadership
- Perform infrastructure readiness checks and provide real-time network support for designated Thunder and Blue home games and special events
- Coordinate WAN and internet circuits, network cabling, carrier services, vendor work, infrastructure installations, outages, escalations, and service changes
- Participate in resiliency and recovery testing involving firewalls, WAN and internet connectivity, VPN and ZTNA, network services, monitoring, and disaster-recovery procedures
- Serve as an escalation resource for complex network and connectivity issues and provide troubleshooting guidance to other IT personnel
- Perform preventive maintenance, network security reviews, capacity analysis, documentation improvements, and approved infrastructure projects
- The technology environment includes Fortinet firewalls and ZTNA, enterprise switching and wireless infrastructure, SD-WAN, VPNs, and network monitoring platforms. Experience with FortiGate, FortiManager, and FortiClient EMS is helpful but not required.
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