Digital Operations Excellence Manager

Caterpillar Digital Operations Excellence Manager An Hour AgoSaved Hybrid Peoria, IL, USA 98K-158K Annually Junior 98K-158K Annually JuniorArtificial Intelligence • Cloud • Internet of Things • Software • Cybersecurity • IndustrialLeads ITSM Problem Management for digital operations, facilitating root cause analysis, corrective action tracking, known-error management, and Problem Review Board activities. Supports P1/P2 incident reviews, change management, operational data analysis, and service reliability improvements. Also manages operations-center onboarding, readiness tracking, documentation, handoffs, and stakeholder communications across technical, business, and operations teams.Top Skills: ItilItsm PlatformsSre