Cloud Support Engineer

Sonata Software Overview

Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.

Sonata’s AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes AgentBridge-a governance and observability framework; AgentBuilder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents.

Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland). We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space.

Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also, Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.Sr. Cloud

Cloud Solution Architect Security

Stack Ranked Skills:

1. Active Directory, Active Directory Security, Azure Active Directory /Entra ID

2. Defender for Identity, Microsoft Purview, Sentinel, Defender for Endpoint, Defender for Cloud

3. Network Security, Defender XDR, Cybersecurity, Defender for Office 365

4. Copilot for Security, WAF (Web Application Firewall), Compromised Recovery

5. Defender for Cloud Apps

Responsibilities

• Land an end-to-end value prop for Security (i.e. Zero Trust) which spans the breadth of Microsoft Security offerings.
• Empower customers in their Microsoft Security adoption journey, helping them to define a Secure strategy, Architecture, and implementation of necessary security controls aligned with Microsoft Azure and M365 E5 Security Services including Identity and Access management, Threat Protection, Cloud Security, Information Protection.
• Perform hands-on activities, supporting the customer in evaluating native security solutions in areas such as Microsoft 365 Defender, Microsoft Defender for Cloud, Sentinel, and Azure Active Directory, among others.
• Accelerate Business Value of overall Azure adoption by improving security posture and ensuring that the solution exhibits “Secure by Design” or “Well-Architected” framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment.
• Apply technical knowledge to architect security solutions that meet business needs, infusing key security technologies where appropriate.
• Run Architectural Design Session to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.
• Be a Voice of Customer to share insights and practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.
• Trouble shoot technical issues to prove value of implementation of Security technologies.
• Collaborate with other Cloud Solution Architects and MS stakeholders in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.
• Orchestrate technical resources that may be required to deliver business outcomes.

Qualifications

• 4+ years’ experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• 6+ years’ experience working in a customer-facing role (e.g., internal and/or external).
• 6+ years’ experience working on technical projects.
• 5+ years of success in consultative/complex technical security sales and deployment projects, architecture, design, implementation, and/or support of highly distributed applications.
• Technical preferences in one or more of the following categories:
• Cloud security: technical aptitude or experience to design, architect, and implement Azure Security solutions such as Microsoft Defender for Cloud and Microsoft Sentinel that meet business, IT, Regulatory needs – infusing Azure Security technologies where appropriate. Candidates should also have skills in cloud infrastructure security architecture and secure implementation of Azure solutions.
• Threat Protection: technical aptitude or experience to design, architect, and implement Microsoft Security solutions such as Microsoft 365 Defender, Microsoft Defender for Cloud and Microsoft Sentinel to meet business, IT, Regulatory needs. Candidates should also have skills in security playbook creation on response.
• Identity and Access Management: technical aptitude or experience to implement Microsoft Azure Active Directory or products as an Identity provider along with developing a plan for migrating application authentication to Azure Active Directory and implementing key technologies like Conditional Access, Identity Protection and Identity Governance. This should also include the deployment of Microsoft Intune and/or Microsoft Endpoint Protection and policies for securing these services
• Certification in one or more of the following technologies preferred: Microsoft Azure Security Technologies, Cloud Security, Online Certificate Status Protocol, Global information Assurance Certification, Incident Response.
• Knowledge of cloud security platforms.
• Enterprise-scale technical experience and experience to learn new cloud security technologies and understand relevant cloud security market trends.
• Experience in security and expertise around related technologies and concepts such as Zero Trust, threat management, Security Operations Center monitoring, Extended Detection & Response, Access Control, Cloud Security Architecture, and/or Data Security.

Why join Sonata Software?

At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.