Service Technician II
Indexed description
world-leading provider of integrated security solutions that protect,
connect, and optimize businesses of all types and sizes. More than
13,000 colleagues in 40 countries are focused daily on our purpose to
help make your world a safer place and our commitment to deliver an
unparalleled client experience. With clients at the heart of all we do,
our people, knowledge, and technology power our connected ecosystem of
health, safety and security solutions and services. STC is seeking
technically minded individuals possessing experience with low voltage
electronics specializing in electronic security solutions. Our teams are
responsible for providing service on STC products at customer sites. The
position provides customer contact for all post-installation problems on
security systems and equipment, as well as, special project work, when
needed. Respond to trouble tickets to ensure application uptime and
system performance Work individually and as a team to diagnose and
resolve application issues Execute preventative maintenance tasks to
maximize application availability and identify system faults Perform
routine configuration changes (user permissions, application
configuration, etc.) Document all system modifications through a digital
change control tracking system Produce quality technical documentation
describing the conceptual and quantitative facets of system deployment,
intended for both a technical and non-technical audience Perform
pre-deployment end to end testing of all upgrades and major
modifications Perform on site installations of software upgrades and
Major Modifications Minimum Requirements High School Diploma Required Or
equivalent Familiarity installing and troubleshooting low voltage
equipment Strong working knowledge of commercial access control, CCTV,
burglary alarm, intrusion systems, and fire alarms Strong working
knowledge of Microsoft Office Strong written and verbal communications
skills Working knowledge of network communications and IP addressing
Excellent problem solving and analytical skills Excellent time
management skills Positive attitude and strong work ethic Certifications
in enterprise grade CCTV and Access Control systems a plus STC offers
comprehensive benefits including: Highly competitive salary Company
training and industry leading certification program Company Vehicle
Company Cell Phone Medical, Dental, Vision, and Life Insurance Company
Paid Short Term and Long-Term Disability 401K with 60% Match up to 6% of
salary Paid vacation, holiday and sick time Educational Assistance
Exceptional growth opportunities Wide variety of employee discounts on
travel, equipment, and more! We are a nationwide provider of security
solutions and an equal opportunity employer committed to a diverse
workforce. Our core values of Integrity, Vigilance and Helpfulness are
proudly demonstrated daily by our employees to our customers and the
communities we service. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply
Online
https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE5NzAxLjg3NzBAc2VjdXJpdGFzaW5jY29tcC5hcGxpdHJhay5jb20
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search