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Securitas Technology UK Linkedin · Posted 18d ago

Service Technician II

Green Bay

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Indexed description

JOB REQUIREMENTS: Securitas Technology, part of Securitas, is a

world-leading provider of integrated security solutions that protect,

connect, and optimize businesses of all types and sizes. More than

13,000 colleagues in 40 countries are focused daily on our purpose to

help make your world a safer place and our commitment to deliver an

unparalleled client experience. With clients at the heart of all we do,

our people, knowledge, and technology power our connected ecosystem of

health, safety and security solutions and services. STC is seeking

technically minded individuals possessing experience with low voltage

electronics specializing in electronic security solutions. Our teams are

responsible for providing service on STC products at customer sites. The

position provides customer contact for all post-installation problems on

security systems and equipment, as well as, special project work, when

needed. Respond to trouble tickets to ensure application uptime and

system performance Work individually and as a team to diagnose and

resolve application issues Execute preventative maintenance tasks to

maximize application availability and identify system faults Perform

routine configuration changes (user permissions, application

configuration, etc.) Document all system modifications through a digital

change control tracking system Produce quality technical documentation

describing the conceptual and quantitative facets of system deployment,

intended for both a technical and non-technical audience Perform

pre-deployment end to end testing of all upgrades and major

modifications Perform on site installations of software upgrades and

Major Modifications Minimum Requirements High School Diploma Required Or

equivalent Familiarity installing and troubleshooting low voltage

equipment Strong working knowledge of commercial access control, CCTV,

burglary alarm, intrusion systems, and fire alarms Strong working

knowledge of Microsoft Office Strong written and verbal communications

skills Working knowledge of network communications and IP addressing

Excellent problem solving and analytical skills Excellent time

management skills Positive attitude and strong work ethic Certifications

in enterprise grade CCTV and Access Control systems a plus STC offers

comprehensive benefits including: Highly competitive salary Company

training and industry leading certification program Company Vehicle

Company Cell Phone Medical, Dental, Vision, and Life Insurance Company

Paid Short Term and Long-Term Disability 401K with 60% Match up to 6% of

salary Paid vacation, holiday and sick time Educational Assistance

Exceptional growth opportunities Wide variety of employee discounts on

travel, equipment, and more! We are a nationwide provider of security

solutions and an equal opportunity employer committed to a diverse

workforce. Our core values of Integrity, Vigilance and Helpfulness are

proudly demonstrated daily by our employees to our customers and the

communities we service. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply

Online

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