Sr Technical Services Engineer I

Waystar Sr Technical Services Engineer I YesterdaySaved In-Office Louisville, KY, USA Senior level Senior levelHealthtech • Payments • SoftwareProvides advanced Tier 2 technical support across endpoints, operating systems, Microsoft 365, identity, networks, enterprise applications, and workplace technology. Supports executives and high-priority events, owns technical service domains, coordinates vendors and escalations, manages asset lifecycles, and leads medium-sized technology projects. Creates documentation, analyzes recurring incidents, improves processes, mentors engineers, participates in on-call coverage, and travels occasionally to support company locations.Top Skills: Conference Room A/V SystemsDigital SignageEndpoint ManagementIdentity And Access PlatformsItilJAMFJira Service ManagementmacOSMicrosoft 365Microsoft IntuneMobile Device ManagementSccmWindows