Support Operations Specialist II

OneImaging Support Operations Specialist II 7 Hours AgoSaved Remote USA Mid level Mid levelHealthtechProvides Tier 2 IT support and serves as the escalation point for complex hardware, software, network, access, and identity issues. Administers Google Workspace or Microsoft 365, endpoint management, device deployments, patching, and security. Performs root-cause analysis, supports business applications, mentors Tier 1 staff, maintains documentation and runbooks, coordinates vendor resolutions, analyzes ticket trends, and contributes to IT projects and process improvements.Top Skills: ClearfeedContext-Aware AccessDhcpDnsEndpoint SecurityGoogle Apps ScriptGoogle WorkspaceJIRALinearmacOSMdmMicrosoft 365PowershellPythonServicenowSlackVpnWindows