AR Disputes Specialist with Latvian or Slovene

Who we are looking for

We are currently building a new team and are looking for talented individuals to join us in:

• Accounts Receivable Disputes

  This is a great opportunity to be part of a growing structure and contribute to shaping efficient, high-quality finance processes from the ground up.

  We are hiring candidates with English and one of the following European languages: Slovene or Latvian.

  What we are looking for:

  • Fluency in English (minimum B2)
  • Knowledge of any European language (B1-C1)
  • 2–4 years of experience in Customer Service, Accounts Receivable Disputes Order-to-Cash, Billing, Collections, or related Finance Operations/Analysis.
  • Strong communication skills and willingness to learn
  • Good attention to detail and analytical mindset
  • Previous experience is welcome but not required

  Your future role

  Team: Accounts Receivable Disputes

  • Support daily AR tasks, such as reviewing deductions, short payments, and pricing differences;
  • Look into the root causes of discrepancies using available systems and documents (ERP, customer portals, proof of delivery);
  • Communicate with customers and internal teams in a clear and friendly way to gather information and help resolve issues;
  • Keep documentation organized to support credit approvals or follow‑up actions;
  • Help process credit memos and coordinate with Collections when repayment is needed;
  • Notice recurring patterns and share them with the team to improve processes;
  • Take part in small improvements that make AR work smoother and more efficient.

  Team: Collections
  • Proactively contact customers with overdue balances to secure timely payment;
  • Establish and manage effective payment plans when needed;
  • Maintain accurate records of all collection activities, customer communications, and commitments;
  • Investigate billing discrepancies and collaborate with AR to support dispute resolution;
  • Partner with Sales, Customer Service, and other teams to resolve customer issues impacting payments;
  • Provide regular reporting on collection progress, risks, and account statuses;
  • Ensure all collection practices comply with internal policies and legal standards.

  What we offer
  • Stable job in multinational company based on employment contract;
  • Working in flexible hybrid model - partially from home and the office;
  • Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
  • Structured onboarding process and Buddy program for new joiners;
  • Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
  • Attractive benefits:

  Selection process

  Apply and create your future with us!

  If your resume is of interest to us, the recruitment will consist of several stages:

  • Short test assessment online.
  • Short online interview / short phone interview with Recruiter.
  • Online interview with your future Manager.