Customer Documentation Specialist

📢 We're building our Builder Team in China! Looking for a Customer Documentation & Support professional to be the administrative and financial backbone of our expansion across Asia.

At Trading Solutions, we're redefining the future of global logistics by merging cutting-edge technology, real-time visibility, and seamless coordination across continents. We're building our Builder Team in China and looking for a Customer Documentation & Support professional to be the administrative and financial backbone of our expansion across Asia. We want someone who wants to build, not just operate.

The Role You will be the bridge between our Commercial, Operations, Pricing, and Finance teams — making sure every shipment has its complete financial and logistical "resume," and that billing flows without friction.

What You'll Do

• Verify and register received and issued invoices, making sure they match contracts and purchase orders.
• Consolidate costs, sales, and profitability by client or service, flagging risks along the way.
• Register and update rates on the Federal Maritime Commission platform.
• Handle the physical onboarding of new team members and keep the workspace (WeWork) organized.
• Provide cross-functional support across Sales, Operations, and Procurement during this fast-paced launch phase.
• Keep records organized with proper digital backups and report any inconsistencies to your supervisor.

Requirements

• Professional or technologist degree in Foreign Trade, International Business, Administration, or related fields.
• Advanced English (B2–C1).
• 1 to 2 years of experience in document management.

Location: Shanghai / Shenzhen / Guangzhou, China (On-site)