Customer Service Specialist

Bigo Live-Korea-User Operations

Office: Onsite, (7F) 123, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea

Responsibilities:

1. Responsible for daily communication with users and business partners, solving user issues. Assist the team to deliver ideas, notices and solutions.

2. Collect, Handle and track feedback, and regularly output reports in data form and propose targeted solutions.

3. Assist online campaign plans and track status in a timely manner.

4. Managing user groups to increase user stickiness, user activation and user loyalty;

Requirements:

1. Bachelor degree or above, can use Chinese as working language

2. Those who have related working experience are preferred

3. Attentive to work, with excellent teamwork awareness and strong communication skills

4. Have a strong sense of responsibility, execution, and flexibility

● Working Time: 10 AM - 19 PM, Monday - Friday

Fresh graduate is welcomed as well.